When ordering CORAL please select UPS NEXT DAY AIR at checkout.
LOCAL CUSTOMERS (depicted as the yellow area on the map shown here) you can have your coral shipped UPS GROUND if UPS estimates the delviery to be within ONE BUSINESS DAY. UPS does not guarantee delivery, they just suggest that it will be next day. From our experience they are very good at keeping their word, however, we cannot be held responsible for delays when you choose UPS GROUND.
If you are ordering DRY GOODS please select your choice for shipping, we recommed USPS PRIORITY MAIL.
If you are ordering CORAL and DRY GOODS please contact us prior to checking out.
We ship coral Monday - Thursday taking Holidays and inclement weather into consideration. You know your local weather better than us so let us know if you think it will be an issue.
All coral orders are shipped in a sealed styrofoam shipping container that is secured in a new, undamaged shipping carton that is clearly marked fragile as well as perishable. Frags are individually packed in either 4oz. Specimen containers with foam to stabilize them during shipment or a heat sealed 4mil plastic bag. Hot or cold packs are utilized as necessary to maintain temperature during shipment.
All coral are shipped UPS Next Day Air®. UPS guarantees delivery by 10:30am when shipped by this method. If your package is not in your hands by 10:30am contact us immediately. We will contact UPS and attempt to locate and expedite the final delivery of your product. We ship Monday - Thursday. Please specify in checkout what day you want to RECEIVE your order! You can continue to add to your order up until the day it ships.
The shipping price quoted at checkout is for a small box containing one - seven frags. If you order more than that your order will be packaged in the next size up shipping container that can hold up to 16-18 frags. If you order more than 16-18 frags we will pack them in the smallest number of boxes possible. There will be additional shipping charges for additional boxes. The actual shipping amount will be discussed with you prior to your order being shipped.
Do NOT under any circumstances refuse a shipment. If the package is late or damaged please contact us so we can look into it. If you refuse a shipment or are not home to receive the shipment all guarantees are void.